Pricing

Simple Pricing for
Recover, Journey & Protect

Pick the plan that works best for your business.

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Simple, Transparent Pricing

Three products, three pricing models — pick a tab to see how each one works

No monthly fee. Only pay when we recover refunds for you

Growth

35%
commission on refunds

Annual Shipping Spend

Up to $500K

✓Late Delivery
✓Billing Errors
✓Lost & Damaged Shipments
✓Insightful Dashboard
✓Expert Support
✓Unlimited Users
✗Beta Feature Access
Get Started Free

Enterprise

25%
commission on refunds

Annual Shipping Spend

Above $1M

✓Late Delivery
✓Billing Errors
✓Lost & Damaged Shipments
✓Insightful Dashboard
✓Expert Support
✓Unlimited Users
✓Beta Feature Access
Contact Us

Start free, then choose a plan as your volume grows

Best planStarter
$29/ month

Your 500 shipments fit in the 500 tracking numbers included. No extra charges.

Best fit for you

Free

$0
/ month
50
tracking numbers included
Additional tracking: $0.10 each
✓Branded Tracking Page
✓Shipment SMS Alerts
✓Custom Ads & Promotions
✗Early Access to New Features
✓Branded Tracking Page
✓Custom Logo & Colors
✓Custom Ads & Promotions
✓Shipment SMS Alerts
✗Custom Subdomain
✓Advanced Analytics
✓Unlimited Team Members
✓Built-In Customer Feedback
✓API Access
✗Early Access to New Features
Start Free
Best fit for you

Starter

$29
/ month
500
tracking numbers included
Additional tracking: $0.060 each
✓Branded Tracking Page
✓Shipment SMS Alerts
✓Custom Ads & Promotions
✗Early Access to New Features
✓Branded Tracking Page
✓Custom Logo & Colors
✓Custom Ads & Promotions
✓Shipment SMS Alerts
✓Custom Subdomain
✓Advanced Analytics
✓Unlimited Team Members
✓Built-In Customer Feedback
✓API Access
✗Early Access to New Features
Get Started
Best fit for you

Growth

$79
/ month
2,000
tracking numbers included
Additional tracking: $0.055 each
✓Branded Tracking Page
✓Shipment SMS Alerts
✓Custom Ads & Promotions
✗Early Access to New Features
✓Branded Tracking Page
✓Custom Logo & Colors
✓Custom Ads & Promotions
✓Shipment SMS Alerts
✓Custom Subdomain
✓Advanced Analytics
✓Unlimited Team Members
✓Built-In Customer Feedback
✓API Access
✗Early Access to New Features
Get Started
Best fit for you

Pro

$199
/ month
5,000
tracking numbers included
Additional tracking: $0.050 each
✓Branded Tracking Page
✓Shipment SMS Alerts
✓Custom Ads & Promotions
✓Early Access to New Features
✓Branded Tracking Page
✓Custom Logo & Colors
✓Custom Ads & Promotions
✓Shipment SMS Alerts
✓Custom Subdomain
✓Advanced Analytics
✓Unlimited Team Members
✓Built-In Customer Feedback
✓API Access
✓Early Access to New Features
Get Started
Best fit for you

Enterprise

$499
/ month
15,000
tracking numbers included
Additional tracking: $0.045 each
✓Branded Tracking Page
✓Shipment SMS Alerts
✓Custom Ads & Promotions
✓Early Access to New Features
✓Branded Tracking Page
✓Custom Logo & Colors
✓Custom Ads & Promotions
✓Shipment SMS Alerts
✓Custom Subdomain
✓Advanced Analytics
✓Unlimited Team Members
✓Built-In Customer Feedback
✓API Access
✓Early Access to New Features
Contact Us

Simple, usage-based shipping insurance. Pay only for what you insure.

Per-Shipment Rate

$1
per $100 of declared item value

Maximum Coverage

$1,000 / shipment

✓FedEx, UPS & USPS
✓Lost shipment coverage
✓Damaged shipment coverage
✓No monthly minimums
✓Fast claims processing
Get Started Free

Straightforward Pricing,
However You Pay

Recover, Journey, and Protect each price differently, but the principle holds across all three: you pay for value delivered, not for the privilege of using the product. No long-term contracts, no hidden fees, and your carrier credentials stay read-only.

💰

Recover: No Recovery, No Charge

We only invoice you once a refund is actually credited back to your carrier account.

🚚

Journey: Cancel Anytime, No Contract

A flat monthly plan with no lock-in — upgrade, downgrade, or cancel whenever your volume changes.

🛡️

Protect: Pay Only For What You Insure

No monthly minimums. You choose which shipments to cover and pay per shipment insured.

📊 What This Looks Like

Drag the sliders to see how each product's pricing works for you

💰 Recover
Annual shipping spend$600,000
Tier & commissionPro (30%)
Est. refunds recovered/yr$30,000
Your net gain$21,000/yr
🚚 Journey
Tracking numbers / month2,000
Recommended planGrowth · $79.00/mo
🛡️ Protect
Declared shipment value$500
Cost to insure this shipment$5.00
✨ Most shippers start with Recover for refunds, then layer in Journey or Protect as their volume grows.

Pricing Questions Answered

Everything you need to know about how pricing works across Recover, Journey, and Protect.

Q When do I get charged for Recover?

Only when a refund is successfully credited back to your carrier account. We invoice you monthly based on that month's recovered refunds — never before.

Q What if Recover finds zero refunds?

Then you pay absolutely nothing. Our success is entirely tied to yours. If we don't recover money, we don't make money.

Q How do I know which Recover tier I'm on?

Your tier is automatically determined by your annual shipping spend with FedEx and UPS. We calculate this from your carrier data — no manual input needed. Journey and Protect are priced separately from your Recover tier.

Q Can I switch tiers or plans?

Yes. Your Recover tier adjusts automatically as your shipping volume grows, and you can upgrade or downgrade your Journey plan at any time. Each product is billed independently, so you can mix and match what your business needs.

Q What counts as a Recover refund?

Late deliveries, duplicate charges, invalid surcharges, billing errors, address correction overcharges, lost and damaged shipments, and other carrier billing mistakes that qualify under carrier guarantee policies.

Q How is Journey billed?

Journey is a flat monthly subscription that includes a set number of tracking numbers. If you go over your allowance, additional tracking numbers are billed at your plan's per-unit rate for that month. You can also start on the Free plan with 50 tracking numbers a month, no credit card required.

Q How is Protect priced?

Protect charges $1 per $100 of declared item value on shipments you choose to insure, with coverage up to $1,000 per shipment. There's no monthly fee — you only pay for what you insure.

Q Is there a setup fee or contract?

No setup fees, no contracts, no minimum commitments on any product. You can cancel at any time and there's nothing to sign beyond our standard terms of service.

Pick What Your Business Needs

We have several plans to suit businesses of all sizes.